Privacy Notice

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This Privacy Notice explains how your personal data is collected, used, and protected when you visit https://sandrawrightcounselling.com.

Sandra Wright is the Data Controller. Email: sandrawrightcounselling@gmail.com

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What Personal Data Is

Personal data is any information that can identify you as an individual. It does not include anonymised data.

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Communication Data

This includes any information you send to me by email, text message, or other forms of communication.

 

Data Security

I take the security of your personal data seriously. Measures are in place to prevent your information from being accidentally lost, used, altered, disclosed, or accessed without authorisation.

If a personal data breach is suspected, I follow established procedures and will notify you — and any relevant regulator — when legally required.

 

Data Retention

Your personal data is kept only for as long as necessary for the purposes for which it was collected.

Your Legal Rights

 

Under UK data protection law, you have rights regarding your personal data. These include the right to:

• Access your personal data

• Correct inaccurate data

• Request erasure

• Restrict how your data is used

• Request transfer of your data

• Object to processing

• Data portability

• Withdraw consent (where consent is the basis for processing)

 

You can read more about these rights at the ICO website: https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/individual-rights/

To exercise any of these rights, please email: sandrawrightcounselling@gmail.com

Concerns or Complaints

If you have concerns about how your personal data is handled, please contact me first so I can try to resolve the issue. I will:

• Acknowledge your complaint within 30 days

• Investigate promptly

• Keep you updated

• Explain the outcome clearly

If you are not satisfied with my response, you may contact the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection: www.ico.org.uk